A $34.5 million legal malpractice verdict against Holland & Knight is a wake-up call to lawyers about the pitfalls of creating an “accidental client” relationship.
The humble engagement letter all too often is overlooked. Here are some elements engagement letters should contain.
From solo and small-firm lawyers throughout Missouri, we’ve collected tips for keeping clients happy.
Keeping in touch and taking the time for personal conversations can help lawyers hold on to clients, says commercial lending and real estate litigation attorney Carrie Hermeling. Hermeling, who heads the St. Louis office of Husch Blackwell, spoke about the role communication plays in building good client relationships.
Here’s some software that can help you drum up new business, manage your current client base and make sure potential customers know where they can go for help.