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2021 Unsung Legal Heroes: Louis Carter Jr.

Information Technology: IT Manager, Paule, Camazine & Blumenthal

louis-carterLouis Carter Jr. works with firm leaders and its outsourced IT vendor to keep Paule, Camazine & Blumenthal technology infrastructure up to date and running smoothly.

Whether it’s troubleshooting a problem, providing software and network support, upgrading the firm’s phone system or training employees, Carter aims to ensure the firm’s clients have high-quality service.

Those skills became particularly important during the pandemic, when Carter procured and programmed enough laptops to get more than 70 employees ready to work from home within four days.

“He is unflappable in dealing with technological crises and no job is too small or too big for him to handle,” his nominator wrote.

What led you to choose a career in the legal field?

I have always been interested in working in the legal field. I have always been a reader and followed the constant and ever-changing aspects of law. I decided to become a paralegal and office manager when I began in law. After successfully managing a small law firm, while being a paralegal, I decided to take the opportunity in my current position. While in this position, I have developed a passion for working behind the scene, ensuring the operational aspects of the firm are managed efficiently and effectively.

What is the best part of your job?

The best part of my job is being able to provide solutions to the problems that arise within the technological infrastructure.

What is the best career advice you’ve ever received?

The best advice I have ever received was the understanding that just because someone else does not believe I can do something, it does not mean that I cannot. If I believe that I can achieve it, I most certainly can.

What is something that would surprise people about you?

Something that always surprises people about me is my innate ability to stay calm in every situation that I encounter. I believe that for every problem, whether personally or on the job, there is a solution!

Unsung Legal Heroes 2021