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2021 Unsung Legal Heroes: Paula J.S. Hall

Legal Secretary: Legal Administrative Specialist, Husch Blackwell

paula-hallPaula Hall is a 32-year veteran of Husch Blackwell, with the institutional and departmental knowledge to find creative solutions to any problem.

On a daily basis, she deals with general billing responsibilities and administrative duties. She put processes in place to ensure that the firm’s billing procedures to insurance companies are in proper order, while helping train attorneys and assistants and working in conjunction with the insurers’ billing departments.

“Almost every day when I walk into the office it is with anticipation for the unknown,” she said. “Some of my not-so-normal daily responsibilities have been to function as a lost-and-found, utilize creative writing skills and wield my basic mind-reading skills.”

What led you to choose a career in the legal field?

When I was a young girl I would listen for hours to my favorite uncle, who worked for a large insurance company, as he told stories about the nuances of cases he worked on with lawyers. I found his stories fascinating with twists and turns and was drawn to a profession that sought out truth.

What is the best career advice you’ve ever received?

Be perfect. While we are told it is OK not to be perfect because no one is perfect, I still believe it is important to work at perfection. In a business where our clients are paying for expertise, it is important that everything we send out showcases that perfection — which instills confidence.

What is something that would surprise people about you?

When I was in my early 30s I was working full-time with three young children at home and I decided to start college part-time to teach my children the importance of education. My courses were in the evening and I managed to maintain a 4.0 average for both my undergraduate degree in business management and my MBA from Missouri Baptist University. The perfectionist in me also found a place in my education.

Unsung Legal Heroes 2021

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