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2021 Unsung Legal Heroes: Susan Roach

Accounting: Billing Manager, Stinson

Susan Roach Sue Roach supervises and monitors the daily activities of Stinson’s billing team and makes sure billing goals and budgets are met. Every day, she answers questions and helps people work through issues and create solutions.

She helps the firm navigate upgrades of accounting software, continually evaluating and updating processes to monitor financial information to proactively meet the clients’ needs.

Roach also trains the firm’s billing staff as situations arise.

“My goal as a manager is to teach others how to work through issues as they arise so they will learn and grow in their position,” she said.

What led you to choose a career in the legal field?

My mom was an office manager for a law firm while I was growing up, so I have been around the legal field my entire life. I would help her in the office sometimes as I was growing up. Shortly after I graduated college, a college friend reached out regarding a position in finance in the firm where she worked, so I applied and found it was a great fit for me. I have been working in legal ever since.

What is the best part of your job?

Teaching and mentoring others and working with clients and staff. It is very satisfying when I see others learn and grow in their job.

What is the best career advice you’ve ever received?

The best advice I have received over the years is listen to others and think of others’ perspectives. People learn and handle things differently and find what works best for them.

What is something that would surprise people about you?

I have been skydiving with my uncle and cousins. I had the best time and it was an amazing experience!

Unsung Legal Heroes 2021